Lots of great advice for leaders at all levels; a central takeaway and the heart of Credibility is that leaders 'Do what we kno we coul do. 'Some quotes and concepts from thi ook: " Leadership is a relationship between those who aspire to lead and those who decid to follow ... Loyalty is not something a boss ( or anyone for that matter) can demand or even command.
When there 's a high degree of transparency, and when information is readil available and accessible, people g to trust their leaders, team members and organizations. " " Credible leaders serve a purpose, and they serve the people who ave made it ossible for them to lead .... Servant leaders put other peoples' needs first.
Their measure of success is whether those who re served grow ... and whether they are more likely themselves to become servant leaders in their own right. " " ... leaders who listen are more credible than those who talk, talk, and talk.
A less others can contribute, the less they wis to ontribute the next time they 're with the leader who does n't isten. " " Credible leaders ... see change as a challenge and opportunity for renaissance and learning; they move to mobilize personnel and group resources.